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Shipping & Returns

Shipping Information:

All shipping is done via UPS and is by default set to ship via Ground unless otherwise stated by customer a faster shipping method.

Any orders prior to 3 PM with no graphics will be shipped the same day. Otherwise it will be shipped the following business day.

Any orders with graphics will have a graphic turnaround time of 2-4 business days after the proofs are approved. (Turn around time based on orders with up to 10 banners.) For more quantities please call us to get an estimated turnaround time.

Please follow the graphics instructions on Sidebar to submit your graphics.

Please call for production schedule if you need it sooner.

For rush orders please select appropriate banner size when placing order.

RETURNS & REFUND POLICY: If you are not satisfied with your purchase of a product, please call (858) 505-0369 for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product.

If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment.

The product must be returned to the warehouse within 14 calendar days of the issuance of the RMA.

All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box restocking fee will be assessed on any opened hardware or accessory.
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